| HOME | SHIPPING & RETURNS | PAYMENT | ABOUT US | TESTIMONIALS |
Best Value TV Swivels
1901 Hollow Tree Blvd
Round Rock Texas 78681
email: gregwww@bestvaluetvswivels.com
About me:
I made my first TV stand in 1987 but I first began making furniture with my brother in 1980 when we decided to make all the furniture for the apartment we shared going to college. My great great grandfather Walter Willy was a cabinet maker in London and it seems that making things is a compulsion with me . When I was about 5 years old I remember being bored and wanting to make something. Something real, not just with tinker toys, so I asked my father for some old pieces of wood and a hammer and nails. I remember I envisioned making a bench and was figuring out how to join the wood pieces. I didn't get far with the project but all through my childhood I wanted to make things. Why did I chose to specialize in TV stands? Because of the need. It's an essential item which is hard to find in stores and what is generally available on the internet looks cheap and junky. It takes a long time to develope a process efficient enough to produce quality pieces at low prices but that's where the fun and the challenge is in this business.
About doing business with me:
I don't consider myself a seller. I'm comfortable looking at things from the perspective of a buyer. If you're like me you don't like shopping on the internet. I don't like waiting for something to arrive and I don't like the payment process or not being able to communicate easily with the seller. It all seems a bit unsettling. Everything I've done with this business is simply to assure my customers that I won't let anything bad happen to them. My customer service is personal and very thorough. I can't do it any other way. As an example you don't even need to track your package if you don't want to. I track all packages and report their progress to you by email. If your turntable arrives and is too small or doesn't match your TV that's when you'll really find out why I'm different. My customers who needed to return items are the ones who write the most appreciative comments. It is a privilege to be able to sell directly to customers over the internet. It's my feeling that because the customer is in a remote place he should get more service and attention, not less. If there's one word that keeps coming up in my feedback from customers it is "attentive".